Shreveport’s Department of Water and Sewerage Works Towards Resolving Water Discoloration Issues
Residents Raise Concerns Over Discolored Water
In the city of Shreveport, residents have been reporting incidences of discolored, yellowish/brownish tap water. The problem, though initially thought to be temporary, persisted enough for community members to voice their concerns.
The Department of Water and Sewerage, acknowledging the issue, has since been working tirelessly to tackle the problem and restore the city’s water to its normal hue.
The Cause of Discoloration Explained
The Department released a statement recently, delving into the specifics of the issue. According to the report, “The cause of the discoloration is historically high levels of manganese in Cross Lake.” With manganese being a commonly found mineral in nature, the higher levels occurring in the lake is stated as an unusual occurrence.
Possible reasons for the manganese increase were linked to “naturally occurring lake temperature inversion due to hotter than normal summertime temperatures, rainwater washing in dirt from construction sites, and the recent heavy rains could have washed dirt containing manganese into the lake.”
Steps Towards Resolution
Addressing the situation, the Shreveport Department of Water and Sewerage has been implementing a treatment process to combat the high manganese levels affecting the city’s water supply. Reports indicate that the procedure has been effective, steadily decreasing the manganese levels in the water.
The Department however, also stated that the process of getting clear water through the system is somewhat slow than anticipated. The statement says, “We continue to monitor and adjust the treatment as needed, but it’s taking longer to get clear water through our system than we hoped.”
The Water is Safe for Consumption
Despite the odd appearance, the Department reassured residents that the water is still safe for consumption. “There is no need to boil water. Despite the yellow appearance, the water is not dirty and is safe to drink.”
The Department also acknowledged the inconvenience posed to the community and expressed gratitude for the community’s understanding and patience as they continue to work on resolving the problem promptly.
Customer Support
Keeping residents’ concerns in mind, the Department has encouraged individuals with any additional questions or concerns to reach out to their 24-hour customer support hotline. Customers can also monitor water-related updates via the department’s official website.
Conclusion
As efforts continue towards restoring the water to its normal color, residents of Shreveport are left with the reassurance that measures are being taken to resolve the problem. Despite the discoloration, officials assert there is no cause for concern about water safety and the occurrence is largely an aesthetic issue.

Author: STAFF HERE SHREVEPORT WRITER
The SHREVEPORT STAFF WRITER represents the experienced team at HEREShreveport.com, your go-to source for actionable local news and information in Shreveport, Caddo Parish, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as Mudbug Madness Festival, Red River Revel Arts Festival, and Independence Bowl. Our coverage extends to key organizations like the Shreveport-Bossier Chamber of Commerce and Shreveport Regional Arts Council, plus leading businesses in gaming, healthcare, and energy that power the local economy such as Horseshoe Casino, Ochsner LSU Health, and Atmos Energy. As part of the broader HERE network, including HEREBatonRouge.com and HERENewOrleans.com, we provide comprehensive, credible insights into Louisiana's dynamic landscape.

