News Summary
Kay Goke, a dedicated Digital Experience Researcher at Regions Bank, has been awarded the prestigious Lee Ann Petty Heart of Service Award for her tireless community service and volunteerism efforts. Recognized for her impactful contributions, Goke shows exceptional commitment through her roles as a volunteer firefighter and EMT, along with her support for military families in the Shreveport area. This award underscores her alignment with the core values of Regions Bank, promoting community engagement and volunteerism.
Shreveport, Louisiana – Kay Goke, a Digital Experience Researcher with Regions Bank, has been honored with the 2025 Lee Ann Petty Heart of Service Award for her outstanding contributions to community service and volunteerism. The award, presented by John Turner, Regions Bank’s Chairman, President, and CEO, during the bank’s annual Chairman’s Club celebration, recognizes individuals who exemplify the bank’s core values: “Do What is Right” and “Put People First.”
The Lee Ann Petty Heart of Service Award was established in 2023 in memory of former volunteer services coordinator Lee Ann Petty, who passed away in 2020. It is awarded to employees demonstrating exceptional commitment to their communities while embodying the fundamental principles of Regions Bank.
Goke, who is based in northwest Louisiana near Shreveport, significantly impacts her community through various roles. She manages customer feedback for the bank’s digital products, ensuring that customer experiences are positive. In addition to her professional responsibilities, Goke is a dedicated volunteer firefighter and emergency medical technician (EMT) for the Haughton Fire Department. Her commitment to emergency services involves responding to calls during night shifts and weekends.
Support for Military Families
As a military spouse for 17 years, Goke is actively involved in supporting military families. She is a member of the Shreveport-Bossier Military Affairs Council, where she assists airmen stationed at Barksdale Air Force Base. Recently, she initiated the first Regions Military Support Community in the Shreveport area, aiming to connect bank associates with opportunities to aid military personnel and their families.
Hours of Service and Community Initiatives
Goke’s dedication to community service is evident in her reporting of 555 hours of volunteer work in the past year alone. She serves as an EMT test proctor at the Bossier Parish School for Technology and Innovative Learning, helping students prepare for their EMT examinations. Additionally, Goke participates in the Junior Firefighter Program, where she educates young people about potential careers in fire service.
She also holds a leadership position at a local youth camp and is assisting in launching Regions Next Step®, a financial wellness program designed for young campers. Through these initiatives, Goke aims to instill valuable life skills in the younger generation while promoting financial literacy.
Commitment to Emergency Services
Prior to relocating to Louisiana, Goke held various key roles at Regions Bank in metro Birmingham, Alabama. During her time volunteering as a public information officer for the Montevallo Fire Department, she recognized the need for effective communication training within the firefighting realm. Upon her move to Louisiana, she joined the Haughton Fire Department, finding the role to be well-suited to her skills and community-oriented aspirations.
Haughton Fire Chief Jimmy Holland praised Goke for her unwavering commitment, indicating that while many volunteer firefighters struggle to sustain their involvement due to the demands of the role, Goke consistently seeks to contribute more. Denny Moton, the regional market executive for Regions, acknowledged her proactive involvement in community engagement and initiatives that have paved the way for the organization.
Recognition and Future Contributions
In acknowledgment of Goke’s efforts and her integral role in community service, Regions Bank will make a $2,500 donation to the Haughton Firefighters Fund. For her dedication to service, Goke will also receive a commemorative plaque and five additional vacation days, further recognizing her commitment to improving lives within her community.
Kay Goke’s passion for service embodies the spirit of volunteerism and community engagement that the Lee Ann Petty Heart of Service Award seeks to honor. Through her work and community initiatives, Goke sets a commendable example for others while reinforcing the values upheld by Regions Bank.
Deeper Dive: News & Info About This Topic
HERE Resources
Additional Resources
- Regions Bank Press Release
- Wikipedia: Community Service
- Regions Bank Community Honor
- Google Search: Lee Ann Petty Heart of Service Award
- Regions Bank Community Involvement Recognition
- Google Scholar: Volunteerism
- Regions Bank Awards Ceremony
- Encyclopedia Britannica: Volunteer

Author: STAFF HERE SHREVEPORT WRITER
The SHREVEPORT STAFF WRITER represents the experienced team at HEREShreveport.com, your go-to source for actionable local news and information in Shreveport, Caddo Parish, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as Mudbug Madness Festival, Red River Revel Arts Festival, and Independence Bowl. Our coverage extends to key organizations like the Shreveport-Bossier Chamber of Commerce and Shreveport Regional Arts Council, plus leading businesses in gaming, healthcare, and energy that power the local economy such as Horseshoe Casino, Ochsner LSU Health, and Atmos Energy. As part of the broader HERE network, including HEREBatonRouge.com and HERENewOrleans.com, we provide comprehensive, credible insights into Louisiana's dynamic landscape.

