News Summary
An emergency alert about a boil advisory was mistakenly sent out to residents in the Shreveport-Bossier area on July 9, 2025. The alert was intended for specific locations but went to numerous unintended recipients. A follow-up communication clarified the affected areas, yet confusion remained. The Bossier Parish Police Jury attributed the incident to a technical error and issued an apology, committing to improve communication methods. The boil advisory was lifted two days later, emphasizing the need for reliable emergency notifications.
Bossier City – On July 9, 2025, around 4 p.m., an emergency alert regarding a boil advisory was mistakenly sent to numerous residents in the Shreveport-Bossier area who were not affected by the advisory. The initial message noted that the Consolidated Waterworks District #1 service was restored; however, it advised that a boil advisory was in effect. This alert was specifically meant for residents in a localized area near Highway 614, encompassing Virginia, Stewart, Baker, and Sharon roads in the Haughton region, just off the I-20 corridor.
Shortly after the initial alert, a follow-up communication was issued, which read: “A boil advisory is in effect for HWY614 from JS Lane north to I-20. All others disregard.” Despite this clarification, many residents reported receiving the advisory outside the specified zones, including individuals from Broadmoor, Springhill, Minden, Golden Meadows, Benton, Shreve City, and even some in Texas. In addition, some residents who rely on private wells also received the alert, raising concerns about the effectiveness of the notification system.
Approximately one hour after the alerts were sent, the Bossier Parish Police Jury acknowledged the issue. They indicated that a technical error was responsible for the widespread dissemination of the advisory, which was meant for a very narrow geographic area. In response, the Police Jury issued an apology, affirming their commitment to improving communication methods and ensuring that alerts accurately reach only those in need of critical information. Public safety was underscored as a primary concern, prompting the need for effective and precise dissemination of emergency updates.
The Bossier Parish Police Jury utilizes a partnership with Everbridge, a company that specializes in sending out alerts concerning various emergencies, including severe weather, fires, floods, and boil advisories. Residents interested in receiving such alerts can register online to ensure they receive timely and essential information pertaining to their locality.
The boil advisory itself, impacting only the designated area around Highway 614, was subsequently lifted around 1 p.m. on July 11, 2025. Residents within the affected zone were advised to follow safety protocols until the advisory was formally rescinded.
This incident has raised awareness regarding the reliability of alert systems and their importance in community safety. As technology continues to play a crucial role in emergency communications, it is vital for local officials to refine their processes to prevent such errors in the future, ensuring residents can trust the information they receive during emergencies.
The Bossier Parish Police Jury has reiterated their pledge to enhance communication and to take steps necessary to prevent similar issues from arising again. The incident serves as a reminder of the critical importance of accuracy in emergency notifications, as incorrect information can lead to confusion and undermine public trust.
Going forward, residents are encouraged to stay informed about any changes to the emergency alert system and to participate in the registration process to receive relevant updates pertinent to their areas.
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Additional Resources
- KSLA: Emergency alerts mistakenly go out to people living outside boil advisory area
- Wikipedia: Emergency Alert System
- KTAL: School supply giveaways Shreveport
- Google Search: Emergency Alert System
- KSLA: Woman with multiple active felony warrants wanted in Louisiana, Texas
- Encyclopedia Britannica: Public Safety
- Shreveport Bossier Advocate: Shreveport has a freshly painted water tower
- Google News: Boil Advisory
Author: STAFF HERE SHREVEPORT WRITER
The SHREVEPORT STAFF WRITER represents the experienced team at HEREShreveport.com, your go-to source for actionable local news and information in Shreveport, Caddo Parish, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as Mudbug Madness Festival, Red River Revel Arts Festival, and Independence Bowl. Our coverage extends to key organizations like the Shreveport-Bossier Chamber of Commerce and Shreveport Regional Arts Council, plus leading businesses in gaming, healthcare, and energy that power the local economy such as Horseshoe Casino, Ochsner LSU Health, and Atmos Energy. As part of the broader HERE network, including HEREBatonRouge.com and HERENewOrleans.com, we provide comprehensive, credible insights into Louisiana's dynamic landscape.
