May 9, 2025

Shreveport Officials Warn Residents of Rising QR Code Scams

News Summary

Shreveport officials are alerting residents about a surge in QR code scams amidst the launch of a new electric bus initiative aimed at aiding utility customers. Recent reports detail how the “brushing” scam is targeting individuals with fraudulent QR codes leading to fake websites for stealing banking information. Additionally, local businesses face financial risks from deceptive invoices and impersonation scams. To support struggling residents, SWEPCO and SporTran unveiled a new electric bus, promoting utility assistance programs while encouraging caution against potential scams.

Shreveport officials are warning residents about a rise in QR code scams as they promote a new electric bus initiative aimed at assisting utility customers in need. Recent reports indicate an alarming trend involving a “brushing” scam that has already affected residents in Mississippi and Alabama, raising concern that it may soon spread to Louisiana.

The “brushing” scam involves unsolicited packages sent to individuals, accompanied by QR codes that, when scanned, redirect users to fraudulent websites designed to steal personal banking information. Experts suggest that while merely scanning a QR code does not automatically compromise a phone’s security, providing any input such as logging in can lead to serious risks. The Assumption Parish Sheriff’s Office has warned that recovering funds lost in such scams can be extremely challenging.

Additional scams are causing financial distress among local businesses, including a recent incident where a business was deceived into wiring $254,000 after receiving a counterfeit invoice. Fraudsters employ tactics such as “ID spoofing” to impersonate reputable organizations or law enforcement officials during phone calls, further complicating the detection of these scams. The Federal Trade Commission reported that consumers incurred a staggering loss of $20 million in government impersonation scams during the first quarter of 2024. Moreover, online job-related scams have surged, with anticipated global losses exceeding $1.03 trillion in 2024.

In an effort to provide assistance while addressing rising utility needs, SWEPCO and SporTran launched a new electric bus in Shreveport designed for budget-conscious patrons. This vibrant red Proterra ZX5 electric bus is equipped with 38 seats, the capability to accommodate two mobility devices, an automatic wheelchair ramp, and various advanced safety features. The bus is also wrapped with a QR code for customers to manage their accounts and learn more about available utility assistance programs.

SWEPCO has introduced the Low-Income Home Energy Assistance Program to support residents struggling with winter heating costs. The electric bus serves as a mobile reminder of these vital resources, encouraging residents to take advantage of the programs offered to help manage utility bills.

Dinero Washington, CEO of SporTran, emphasized the significance of transitioning to clean-energy vehicles as part of a broader commitment to sustainable public transportation solutions. Brett Mattison, president of SWEPCO, has stressed the importance of leveraging available support programs to assist residents in effective bill management during financially challenging times.

The emergence of QR code scams amidst the launch of a utility-focused electric bus highlights the dual challenges facing Shreveport residents—adapting to innovative public transportation solutions while remaining vigilant against financial fraud. Authorities are urging consumers to stay informed about potential scams and utilize the assistance programs designed to ease their financial burdens.